Customer service

You can contact us by sending an email to: [email protected] or call us on number: +000 123 5678 9

Your comments, suggestions and requests will be promptly taken into consideration and you will receive an answer shortly after.

Our Customer Service assistants are well-informed and constantly kept up-to- date. For this reason, rest assured that we will handle every request efficiently with a maximum of up to 48 hours during peak days, but normally less than 24 hours by email. Support by phone is open Monday – Friday from 10am - 5pm UTC

Even complex and specific requests will be dealt with in an efficient manner and where deemed necessary, these are forwarded to a competent office.

When sending an e-mail to’s customer care, you agree that your personal data is being stored by and used for the purpose of processing your query. Flymo Ventures Ltd., as the controller of personal data, ensures that all personal data is dealt with in accordance to the Data Protection Act CAP. 440. Your personal data is not used for any other purposes other than the one stated here and the privacy section on Such data may be shared within Flymo Ventures Ltd’s internal departments and with its cooperation partners, as the processor of personal data, for the same purposes. In order to provide the service or the support requested, Flymo Ventures Ltd. may share the aforesaid data with suppliers or assistance centres, who will treat the aforesaid data as independent data controllers. Adequate technical security measures are in place to ensure the security of your personal information. The submission of your personal data is not mandatory but is necessary in order to process your query; a refusal or opposition to the processing of data would prevent the provision of a service or of a support service requested or would result in delays or any other impairment of service. According to art. 21 of the Data Protection Act (Cap 440) you have the right to be aware of, to rectify and to erase your personal data from our database. For further information please send a registered letter to Flymo Ventures Limited, Address: 1st Floor, Flat/office 101 2015 Nicosia | Cyprus, or e-mail [email protected]